Frequently asked questions

Short answers to the questions we get most often. If yours is not here, send us a message.

What do you sell?

Small home appliances, pet products and personal-care devices — things like a bathroom body dryer, a handheld inkjet printer, a robot window cleaner or a heated pet water fountain. Everything we list is in stock with us, not drop-shipped from a marketplace.

Will the plug work in my country?

Each product page lists the voltage and the plug versions we stock. Models sold for the United States come with a US plug; the 220-240 V versions are meant for Europe and Korea and will not run on a US outlet.

Do you ship worldwide?

Yes — we ship worldwide. Delivery time and cost depend on the destination and the shipping option you pick at checkout.

Can I ask a question before ordering?

Yes — use the contact form. We usually answer within one business day.

Something arrived damaged. What now?

Send us a message within 48 hours of delivery with your order number and a photo of the damage. We will arrange a replacement or a refund.

Where can I see my orders?

If you created an account, sign in and open Orders. Guest orders can be looked up with the order number from your confirmation email.

Wholesale and bulk orders

We sell to individual customers and to businesses from the same stock. One unit and a full carton go through the same process – the difference is the price we quote and how the order is packed.

Do you offer wholesale pricing?

Yes. Wholesale prices are quoted per order instead of published as a fixed list, because the rate depends on the models, the quantities and the destination. Send us the details and you get a written quote.

How do I request a quote?

Use the contact form and include:

  • the models or product links you want
  • the quantity of each
  • the plug version, if it has to suit a specific market
  • the delivery country and postcode

We reply with the unit price, the stock we can commit to and the shipping cost to your address.

Is there a minimum order quantity?

We do not publish a fixed minimum. Tell us the quantity you actually need – a mixed order of a few units is fine to ask about – and we will confirm what we can do at that volume.

Can I mix models in one order?

Yes. Most enquiries we get are mixed orders, so list every model you want in the same request and we will quote them together.

How long does a bulk order take?

Everything we list is stock we hold, so there is no sourcing wait. We confirm the dispatch date together with the quote, before you pay.